30 years of extensive Collections Operation experience in all facets of the collections industry including both secured, unsecured, first party, third party, and agencies.
Member of the Auriemma group and well connected in the Collections Industry
Broad knowledge in Dialer Operations (blend, HCI, managed), Skip Tracing, QA, Process and Quality, Six Sigma Black Belt, Project Management, Vendor Oversight, Auditing, Risk Management
Proven innovative approach to learning to mitigate losses by increasing the proficiency and confidence of your Collections Teams.
Established track record of boosting collection call effectiveness – Making it Count.
Driving effectiveness through hosting in person Boot Camps to upskill the Collections Teams to increase more delinquent dollars collected to minimize losses. Scroll down to learn more
