About me

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  • 30 years of extensive Collections Operation experience in all facets of the collections industry including both secured, unsecured, first party, third party, and agencies.
  • Member of the Auriemma group and well connected in the Collections Industry
  • Broad knowledge in Dialer Operations (blend, HCI, managed), Skip Tracing, QA, Process and Quality, Six Sigma Black Belt, Project Management, Vendor Oversight, Auditing, Risk Management
  • Proven innovative approach to learning to mitigate losses by increasing the proficiency and confidence of your Collections Teams.
  • Established track record of boosting collection call effectiveness – Making it Count.
  • Driving effectiveness through hosting in person Boot Camps to upskill the Collections Teams to increase more delinquent dollars collected to minimize losses. Scroll down to learn more
  • After a great career, I want to share my passion with your Collections Representatives to help achieve your organizational goals.